Jamstack Support
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Knowledge base
FAQs:
Guitars & Instruments
10
Will it scratch or damage my guitar?
Does it work with bass guitars?
What type of guitar will it mount on to?
Can I use a strap with this device?
Will it mount on my guitar if I have a strap lock?
See all 10 articles
Jamstack Hardware
10
How long does the battery last?
Can I connect it to a PC?
Does it have a line out to a sound system?
What type of battery does it use?
Can I connect the apps through bluetooth?
See all 10 articles
Software & Apps
5
What kind of phone does it work with?
What software does Jamstack use?
Do I have to download software to make it work?
Did Jamstack create it's own effects or does it have existing effects?
Do the apps cost money or are they free?
Shipping
5
Do you ship outside of North America?
How much is shipping?
How long does it take to ship?
Is the Jamstack compatible with 220 volts?
Does it ship right away even if I use a payment plan?
Refunds & Payments
4
What is your refund policy?
How does the partial payment plan work?
Does the partial payment plan work in the UK and other countries?`
Is there a warranty?
Repairs and Upgrades
2
Phone Mount Repair Video
Fixing Jammed Phone Mount
Jamstack Tutorials
Getting Started with your Jamstack!
4
Overview - Getting Started with your Jamstack!
A closer look at attaching Jamstack to your guitar.
A closer look at the controls.
Changing the phone mount for left handed users.
Software for iOS users.
2
Getting started with Tonebridge
How do I use backing tracks?
Software for Android users
1
Getting started with Deplike
Troubleshooting
Volume issues
4
Getting louder volume in Deplike
Why is the volume so low when I try to play?
How do I control latency on Android?
Increasing Volume on Tonebridge (iOS)
Guitar fit
1
What should I do if it's loose on my guitar?